Almost all infrared sauna brands offer a limited lifetime warranty...have you read the fine print? Health Mate feels this type of marketing is disingenuous and slimy.
What's a "lifetime warranty" really worth if you exclude everything?
The chances of you experiencing a defect in workmanship or manufacturing after 1 year is almost impossible based on the vernacular most brands use when offering a lifetime warranty.
SETTING THE STANDARD IN ETHICS
UNCONDITIONAL LIFETIME WARRANTY
There's no infrared sauna brand in the business that offers an unconditional lifetime warranty on their infrared heaters. Health Mate does. We guarantee our Tecoloy™ heaters for a lifetime, no questions asked.
For 40 years we have had less than a 0.10% failure rate. Infrared heaters are the second highest cost component in an infrared sauna. Don't be fooled by "limited" lifetime warranties that restrict everything and replacement parts cost a fortune. Health Mate offers an unconditional lifetime warranty on Tecoloy™ heaters.
Tecoloy™ heaters are also the only heater in the industry that are UL listed. There's no other heater or brand that can make this claim. Underwriter Laboratories is the largest and most trusted safety company in the world.
WESTERN RED CANADIAN CEDAR
Health Mate's Western Red Canadian Cedar will last a lifetime if properly cared for. We have many 40 year old saunas still owned by customers and the wood looks as good as the day it was delivered. We source from the best mills, use vertical cut lumber, kiln dry to 6% moisture and are proud members of PEFC™. We don't cut costs like many other brands. While we only offer a strait 5 year warranty on wood you can expect it to last a lifetime.
Wood is the highest cost component of an infrared sauna. Invest wisely. Too many brands are using low budget mills. This wood tends to warp, bend and crack very easily.
Health Mate stands by it's commitment to offer the highest grade wood cabins in the entire industry.
POWER SUPPLY & CONTROLLERS
Advancements. Health Mate has been making power supplies and controllers for 40 years, the lessons learned that plague new manufacturers are behind us. When it comes to powering a 1800+ watt infrared sauna, experience matters. Our power supplies have two levels of protection; breaker and high limit.
No other brand in the industry makes a power supply as long lasting and safe as Health Mate.