Customer Service

Sales Inquiries

For pricing, estimates, and all sales questions.

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To become a dealer, fill out our new dealers form.

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For quick answers, check our FAQs for your issue.

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Service Request Form


    Please provide an image of your control panel if numbered options aren't visible.

    We have upgraded our internal customer service/technical support department to better serve you. Our primary goal is to get your Health Mate sauna up and running as quickly as possible. We will be reaching out by email within 48-72 hours. If you do not receive an email from us within that time frame, please check your email's spam/junk folder. If we need to speak over the phone directly, one of our technicians will give you a call. Thank you! Often we will contact you same day. However, please allow up to 48 hours for a response during seasonal spikes. Thank you.