Customer Service

FAQs

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Dealers

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Service Request Form


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    Please provide an image of your control panel if numbered options aren't visible.

    We have upgraded our internal customer service/technical support department to better serve you. Our primary goal is to get your Health Mate sauna up and running as quickly as possible. We will be reaching out by email within 48-72 hours. If we need to speak over the phone directly, one of our technicians will give you a call. Thank you! Often we will contact you same day. However, please allow up to 48 hours for a response during seasonal spikes. Thank you.