Register for Warranty

Thank you for your Health Mate infrared sauna purchase! Be sure to fill out the form to register for your warranty. Our extensive product coverage includes heaters, wood panels, and power supply. See our list of Frequently Asked Questions regarding product details, assembly, operation, and care.

Warranty Registration Form

Please fill out this form to register your product. Registration allows us to better serve you in the event you need service for your sauna.



    45 Years

    45th Anniversary Limited Lifetime Warranty

    2024 marks the 45th Anniversary of Health Mate Infrared Saunas. To celebrate this achievement, we are offering an exclusive Limited Lifetime Warranty on all new full size saunas purchased in 2024. For the full warranty terms, checkout your sauna’s manual or the warranty sheet.

    Health Mate Sauna: Limited
    Lifetime Warranty
    Indoor Residential
    Indoor Commercial
    Health-Mate Sauna Cabin & Frame Lifetime 1 year
    Health-Mate Sauna Vertical Paneling Lifetime 1 year
    Health-Mate Sauna Flooring and
    Lifetime 1 year
    Health-Mate Sauna Door/ Glass/
    Lifetime 1 year
    Health-Mate Sauna Handles & Fixtures Lifetime 1 year
    Sauna Electronic Controls & Wiring Lifetime 5 year
    Heater Core, Harness, and Wiring Lifetime 5 year
    Interior Lighting Fixtures and Wiring Lifetime 5 year
    Exterior Lighting Fixtures and Components Lifetime 5 year
    Interior Audio Fixtures and Components Lifetime 5 year
    Labor of Factory Installed Component Lifetime 5 year
    Upgrades, Options, Parts & Accessories Per Manufacturer’s Warranty Unless Otherwise
    Noted at Sale or Contract

    Legacy Health Mate Warranty Terms

    Below are the warranty terms for saunas purchased before January 1st 2024. While this is the standard sauna warranty, your specific sauna may have different warranty terms, so please consult your manual.

    Tecoloy Heaters

    Unconditional Lifetime Warranty

    An unconditional lifetime warranty means that the product is covered for its natural life.

    Wood Panels & Benches

      5-Year Warranty

    Our saunas are constructed using solid eucalyptus wood, which is both eco-friendly and sustainable.

    Eucalyptus wood is also anti-microbial, and given proper care and treatment they can last for more than 30 years. 

    Power Supply & Patented Controller

    5-Year Warranty

    Our power supplies are commercial grade and are extremely well built and safety compliant, meeting all industry certification standards. 

    For technical support or additional questions about your warranty, please fill out this  form  or  contact us  over the phone.