Thank you for your Health Mate infrared sauna purchase! Be sure to fill out the form to register for your warranty. Our extensive product coverage includes heaters, wood panels, and power supply. See our list of Frequently Asked Questions regarding product details, assembly, operation, and care.
Warranty Registration Form
Please fill out this form to register your product. Registration allows us to better serve you in the event you need service for your sauna.
Limited 10-Year Warranty
We are offering an exclusive Limited 10-Year Warranty on all new full size saunas purchased after 2024. For the full warranty terms, check out your sauna’s manual or the Warranty Sheet.
| Health Mate Sauna: Limited Lifetime Warranty |
Indoor Residential Use |
Indoor Commercial Use |
|---|---|---|
| Product | ||
| Health-Mate Sauna Cabin & Frame | 10 years | 1 year |
| Health-Mate Sauna Vertical Paneling | 10 years | 1 year |
| Health-Mate Sauna Flooring and Baseboard |
10 years | 1 year |
| Health-Mate Sauna Door/ Glass/ Hinges |
10 years | 1 year |
| Health-Mate Sauna Handles & Fixtures | 10 years | 1 year |
| Sauna Electronic Controls & Wiring | 10 years | 5 year |
| Heater Core, Harness, and Wiring | Lifetime | 5 year |
| Interior Lighting Fixtures and Wiring | 10 years | 5 year |
| Exterior Lighting Fixtures and Components | 10 years | 5 year |
| Interior Audio Fixtures and Components | 10 years | 5 year |
| Labor of Factory Installed Component | 10 years | 5 year |
| Upgrades, Options, Parts & Accessories | Per Manufacturer’s Warranty Unless Otherwise Noted at Sale or Contract |
|
Legacy Health Mate Warranty Terms
Below are the warranty terms for saunas purchased after January 1st 2025. While this is the standard sauna warranty, your specific sauna may have different warranty terms, so please consult your manual or call us should you have any questions.
Tecoloy Heaters
Lifetime Warranty
Lifetime Warranty10-Year Warranty means that the product is covered for 10 years.
Wood Panels & Benches
5-Year Warranty
5-Year WarrantyOur saunas are constructed using solid eucalyptus wood, which is both eco-friendly and sustainable.
Eucalyptus wood is also anti-microbial, and given proper care and treatment they can last for more than 30 years.
Power Supply & Patented Controller
5-Year Warranty
Our power supplies are commercial grade and are extremely well built and safety compliant, meeting all industry certification standards.
For technical support or additional questions about your warranty, please fill out this form or contact us over the phone.