What Our Customers Say
We know an infrared sauna can be a life-changing purchase that takes special consideration. And while ultimately the one you choose must fit your budget and lifestyle, the benefits you'll gain from infrared therapy are priceless, from enhanced healing and recovery to improved circulation and blood pressure, and so much more. But why take our word for it? Read what our customers from across the country have shared about how Health Mate saunas have positively improved their lives.
My wife has rheumatoid arthritis and has been battling breast cancer for 3 years.
Her latest chance to battle is having immunotherapy which activates the immune system thereby increasing joint inflammation.
A friend of ours suggested we try her Health Mate infrared sauna and my wife started feeling relief from inflammation. We discuss with the oncologist for any contradictions and we decided to buy one.
I installed it in our bedroom and we quickly see the benefits. In addition to being a beautiful piece of furniture and smelling good, It is a pleasant moment of relaxation and intimacy on a daily basis where we take the time to discuss.
The customer service is exceptional; having a travel constraint the sauna was delivered within a week to my door.
During unpacking I noticed a small breakage on a side panel. This took 48 hours to be resolved by them.
– Dany P. in Springdale, AR
I love the ease of the infrared sauna as opposed to a steam sauna. Set up was a breeze. The sauna seems to be great quality. I have used it many times in the few weeks I’ve had it!
– Lynn F
A sauna has been on my wish list for a long time. Picking the Health Mate Enrich 2 person sauna was a great choice. Although it seems more suited for 1 person, I wouldn’t trade it. Heats up quick (within 20 mins) it’s ready to go. I just hope I don’t wear it out. So far 100 percent satisfaction!
– Manny A. in Garden Grove, CA
Enrich is a great quality sauna. I like the glass panels and smell of real wood. The high heat is the greatest benefit.
My feedback is that it took more than 30 minutes to put together and it takes a little while to heat up.
– Yvette B. in Memphis, TN
I purchased the Health Mate sauna and absolutely love it! I tried it at a wellness center and loved it so much I decided to bring this amazing sauna experience home! I use it everyday and it is so calming and relaxing. It even looks fantastic in my Master bedroom! It is easy to use as well. Looks nice and feels great!
– Susan J. in Lake Forest, CA
Easy set up. Rapid heating. Beautifully crafted. Very tight no air leakage. Locking system clips are revolutionary. Great steady heat. Quick operation. Just the best in the market.
– Jerry O. in Naples, Fl
After much research, I decided on a Health Mate Sauna and am very pleased with my purchase. I use it 3-5 times per week and feel great!
– Allison W. in Saltillo, MS
My name is Pete and I worked with Augustine to solve Ellen D.’s sauna problem. I can’t say enough about Augustine who was available and his technical expertise is superior. I come from a background of technical support and I am very impressed with how Augustine handled Ellen D.’s problem. She lives in Hilo, Hawaii and I live in California. We coordinated the equipment that we needed to solve the problem and communicated back-and-forth via text and phones to arrive at the solution which created a complete workable Sauna for Ellen D. She is delighted and again with the help of Augustine and Heather on your customer service side and Augustine‘s technical walk-through. We were able to resolve all issues on this ticket. Thank you so much to Health Mate. I also owned a Health Mate sauna which I haven’t had any problems with. I say that Augustine deserves 15 stars out of 10 for his performance!!! Thank you so much and I hope this is shared with management and the support team!!!! With appreciation aloha and Mahalo A Nui Loa which means in Hawaiian “Thank you very very much” –Pete
I am Ellen, 85 year old and have owned a Health Mate since 2004 purchased at Indiana State Fair bought a three man sauna that is still operating in Petaluma, California today.
Purchased a two man sauna in California and moved to Hilo Hawaii and use it daily
Thank you to Augustine and Peter.
I totally agree with what Peter has written
Mahalo A Nui Loa!!
– Ellen D. in Hilo, HI
I wanted to express my sincere gratitude to Customer Service Representative Heather Vendor for being the epitome of professionalism and expertise on behalf of the Health Mate staff. She was extremely helpful and took the time to diagnose my sauna’s issues and provided me with the appropriate replacement parts needed to get things back up and running well. It is my hope that she is recognized by upper management as a true gem to the company. How refreshing it is in today’s world to know that Health Mate is a genuine company with excellent employees committed to providing superior customer service and satisfaction! Cheers!
– Shelley H. in Coeur D Alene, ID