What Our Customers Say
We know an infrared sauna can be a life-changing purchase that takes special consideration. And while ultimately the one you choose must fit your budget and lifestyle, the benefits you'll gain from infrared therapy are priceless, from enhanced healing and recovery to improved circulation and blood pressure, and so much more. But why take our word for it? Read what our customers from across the country have shared about how Health Mate saunas have positively improved their lives.
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Enrich is a great quality sauna. I like the glass panels and smell of real wood. The high heat is the greatest benefit.
My feedback is that it took more than 30 minutes to put together and it takes a little while to heat up.
– Yvette B. in Memphis, TN
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I purchased the Health Mate sauna and absolutely love it! I tried it at a wellness center and loved it so much I decided to bring this amazing sauna experience home! I use it everyday and it is so calming and relaxing. It even looks fantastic in my Master bedroom! It is easy to use as well. Looks nice and feels great!
– Susan J. in Lake Forest, CA
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Easy set up. Rapid heating. Beautifully crafted. Very tight no air leakage. Locking system clips are revolutionary. Great steady heat. Quick operation. Just the best in the market.
– Jerry O. in Naples, Fl
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After much research, I decided on a Health Mate Sauna and am very pleased with my purchase. I use it 3-5 times per week and feel great!
– Allison W. in Saltillo, MS
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My name is Pete and I worked with Augustine to solve Ellen D.’s sauna problem. I can’t say enough about Augustine who was available and his technical expertise is superior. I come from a background of technical support and I am very impressed with how Augustine handled Ellen D.’s problem. She lives in Hilo, Hawaii and I live in California. We coordinated the equipment that we needed to solve the problem and communicated back-and-forth via text and phones to arrive at the solution which created a complete workable Sauna for Ellen D. She is delighted and again with the help of Augustine and Heather on your customer service side and Augustine‘s technical walk-through. We were able to resolve all issues on this ticket. Thank you so much to Health Mate. I also owned a Health Mate sauna which I haven’t had any problems with. I say that Augustine deserves 15 stars out of 10 for his performance!!! Thank you so much and I hope this is shared with management and the support team!!!! With appreciation aloha and Mahalo A Nui Loa which means in Hawaiian “Thank you very very much” –Pete
I am Ellen, 85 year old and have owned a Health Mate since 2004 purchased at Indiana State Fair bought a three man sauna that is still operating in Petaluma, California today.
Purchased a two man sauna in California and moved to Hilo Hawaii and use it daily
Thank you to Augustine and Peter.
I totally agree with what Peter has written
Mahalo A Nui Loa!!
– Ellen D. in Hilo, HI
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I wanted to express my sincere gratitude to Customer Service Representative Heather Vendor for being the epitome of professionalism and expertise on behalf of the Health Mate staff. She was extremely helpful and took the time to diagnose my sauna’s issues and provided me with the appropriate replacement parts needed to get things back up and running well. It is my hope that she is recognized by upper management as a true gem to the company. How refreshing it is in today’s world to know that Health Mate is a genuine company with excellent employees committed to providing superior customer service and satisfaction! Cheers!
– Shelley H. in Coeur D Alene, ID
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We love using our Health Mate sauna and I personally use it every single day.
– Eric D. in New Jersey
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I would give 4 stars so far. Sauna was easy to assemble and looks nice. However can’t get it to go above 145 degrees even after 75 minutes. Glass does not seal with liner on three of corners.
– David M. in Sanford, FL
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From start to finished, the Health Mate team was terrific.
Spa arrived within two weeks from order date. Arrived a day early, in perfect condition.
Set up went smoothly, but not quickly. Primarily due to my lack of skills.
The spa is amazing. Great quality and craftsmanship
My sincere appreciation and compliments to the entire HM team. Thank you, Nicole!
– Douglas D. in Hilton Head Island, SC