If your sauna came with a 20-amp receptacle, (ASE-3 and CSE-3 models), you’ll need to install a 20-amp line. Besides using the 20-amp receptacle provided, first make sure that the circuit breaker for this line is rated at least 20-amps. Then, check that the wiring from the breaker box to this outlet is rated for 20-amps (12-gauge or heavier).
For additional performance and wiring issues, please consult your local electrician. If you’re having issues related to the product itself, contact our technical support team.