How do I assemble my infrared sauna?
Each Health Mate Sauna is designed to easily assemble using a latch-buckle system. In around 30 minutes, two people should be able to put your personal sauna together. The control panels and heaters are simple to connect and come with basic instructions. Consult the manual for the directions on your specific model. Below are links […]
Why isn’t my sauna reaching its maximum temperature?
Your Health Mate sauna is designed to reach a maximum temperature of 160°F-170°F. This is warmer than the recommended sauna session temperature for the average person who requires 120°F -145°F. However, to be sure your sauna is heating correctly, please see the checklist below: Check your owner’s manual for your particular model’s electrical requirement. If […]
What if my Chromotherapy LED panel isn’t working right?
We want to make sure the connection to your light panel is secure. It might be the 12-volt DC adapter isn’t functioning correctly. When the Chromotherapy LED flickers it is usually a power issue. We recommend that you take down the LED panel and gently pull out the power cable — the 12-volt DC adapter […]
How do I use an infrared sauna?
Whether you just purchased your infrared sauna or are still shopping for one, it’s good to know how to properly use an infrared sauna. Your health and safety are important! Infrared therapy has been around for centuries, initially introduced in the 1800s as a “light bath”. However, the technology was still new at the time […]
Where can I get my sauna manual?
Each Health Mate infrared sauna comes with its own operator’s manual upon delivery. This includes tips on cleaning, installation, and assembly along with how to prepare for using your sauna. If your manual did not get included or you cannot locate it, we’ve included links below so you can read or download an online version […]
Why isn’t my bench heater as hot as the other heaters?
The bench heater in all Health Mate Saunas is the lowest-watt heater in the cabin. This heater is designed to give half the amount of infrared heat as the heaters in the back or the front of the sauna. With the bench heater being right next to the legs, we designed it for maximum comfort […]